thoughtworksreferral · Austin, Texas, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Houston, Texas, USA; New York City, New York, USA
The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Principal Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences. Role Overview We are seeking a Technical Product Manager to lead products that help home health, hospice, and other healthcare providers manage the revenue cycle. This role will connect the needs of billing and operations teams with engineering delivery, turning complex payer and workflow requirements into reliable, usable software. The ideal candidate understands how decisions made during referral intake, eligibility verification, authorization, clinical documentation, and coding affect claims, reimbursement, and cash flow. They can work with technical teams on integrations and data quality while keeping the product focused on measurable customer outcomes. Key Responsibilities ● Own the product vision, roadmap, and prioritized backlog for revenue cycle capabilities. ● Partner with providers, billing specialists, finance leaders, and operations teams to map workflows and identify delays, manual work, and sources of claim errors. ● Define requirements and acceptance criteria for capabilities such as eligibility verification, payer matching, authorization tracking, charge capture, claims management, denial resolution, payment posting, and reporting. ● Work with engineering and architecture teams on system integrations, data flows, automation, and modernization of existing applications. ● Break complex initiatives into deliverable increments, clari …truncated… e-si…
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