rackner · Remote - United States
Lead Solutions Architect — ServiceNow & API Integration (Secret) Location: Remote — United States Security Clearance: Active Secret required Connect Critical Systems. Shape Federal Healthcare Technology. Rackner is seeking an experienced Lead Solutions Architect to design and guide secure technology integrations supporting federal healthcare operations. In this role, you'll lead architecture decisions connecting ServiceNow with enterprise applications, clinical systems, and operational platforms through approved APIs. You'll help establish engineering standards, guide integration efforts, and ensure technical solutions are reliable, maintainable, and aligned with security and operational requirements. This opportunity offers the chance to influence complex technical environments, collaborate with engineering and government stakeholders, and solve meaningful integration challenges that support healthcare delivery and mission readiness. What You'll Do Lead end-to-end solutions architecture and maintain the inventory of system integrations and interfaces. Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record. Design ServiceNow Integration Hub spokes and integration patterns that support complex operational environments. Develop architecture approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation. Establish engineering standards and provide technical guidance to automation and data integration engineers. Review production releases for alignment with approved architecture, integration standards, and operational requirements. Identify and address technical dependencies involving platform access, licensing, security, and system interoperability. Develop practical alternatives when platform limitations or technical constraints affect implementation. Lead customer interface approval activities and represent the engin…
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