Wonderschool · San Francisco
Provider Growth & AI Agent Operations Lead Location: San Francisco (Rincon Hill) Company Overview Mission: Make high-quality early childhood education accessible to all by empowering childcare providers with tools and support while helping parents find quality learning environments. What We're Building: A category-defining platform at the intersection of marketplace, SaaS, and public sector systems, increasingly powered by AI. Wonderschool helps providers manage operations, governments run large-scale childcare programs, and families find trusted care. Series B backed by a16z, Goldman Sachs, and First Round. Company Culture: Small, fast-moving team that values ownership, rapid experimentation, and modern tools including AI and automation to increase leverage and impact. Role Summary Focus: Own the provider customer lifecycle funnel from first touch through expansion and cross-sell. You'll drive 3-5x revenue growth over 12-18 months through go-to-market execution, high-touch customer success, and enabled product-led growth. The vast majority of your work will be identifying and capturing cross-sell opportunities across our provider base. You'll combine hands-on operator skills, funnel management, and team leadership to unlock revenue by connecting providers with additional Wonderschool solutions. Key Responsibilities Own the Provider Funnel and Cross-Sell Growth Own end-to-end conversion and customer lifecycle funnel for non-paying providers becoming paying customers and identifying cross-sell expansion opportunities Develop deep understanding of provider pain points, business models, and decision-making frameworks Serve as the primary voice of the customer in product and business strategy discussions Identify and pursue expansion opportunities with existing customers across the full Wonderschool product suite Test and recommend pricing and packaging models to optimize conversion, expansion, and revenue Build measurement systems to track revenue impact of initiatives…
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