upshop · Mississauga, Ontario, Canada
Director of Product Management About Upshop : Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. Our unified platform simplifies and enhances daily workflows, enabling smarter, more connected operations across fresh production, inventory management, food safety, and ordering. Trusted by over 450+ retailers and operators across 50,000+ locations globally , Upshop helps customers improve sales, reduce waste, increase operational efficiency, and advance food safety and sustainability—especially in complex, production-driven environments. Role Overview Upshop is seeking a Director of Product Management to oversee the strategy, development, and delivery of product capabilities across two distinct core products within Upshop’s retail operations platform. In this leadership role, you will be responsible for defining the overarching product vision and leading a small, high-performing team of 2 Product Managers/Owners to drive operational efficiency, reduce waste, and maximize profitability for grocery retailers. You will act as a strategic bridge between executive leadership, engineering, design, data science, and revenue teams. The ideal candidate has deep expertise in enterprise SaaS environments, a proven track record of scaling product teams, managing multiple-products, and demonstrated experience of building AI driven intelligent capabilities in the product. Key Responsibilities Portfolio Strategy & Leadership: Define and execute the long-term vision, product strategy, and unified roadmap across two distinct core product lines. Lead, mentor, and scale a small team of 1-2 PMs/POs fostering a culture of continuous discovery, operational empathy, and high accountability. Establish product management best practices, frameworks …truncated… ship Experience: Proven experience directly managing and developing full-time Product Managers for 2+ years…
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