Relay · London - Hybrid
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM• ~160 people, around half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
Relay makes millions of dynamic, interconnected decisions across its network every day, and each one shapes the experience of the thousands of couriers who work with us. Knowing what any one of those decisions actually did is hard: couriers interfere with each other, effects vary from person to person, and the outcomes that matter compound over time.
Science at Relay is the brain of the operation: machine learning, operational research, recommender systems, causal inference, location intelligence and experimentation, working together to decide how every parcel gets delivered. You'll lead causal inference at Relay from the start.
Causal Inference Highlights ---------------------------
A live, two-sided marketplace to experiment in, with every decision logged across millions of parcels. Interference between couriers, heterogeneous effects and long-term outcomes are the norm here, not the exception. Four marketplace …truncated… with Operation…
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