delinea · Mexico City
Skills: JavaScript
About Delinea: Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and ephemeral access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure. About Delinea Delinea is an identity security platform that helps organizations control what human, machine and AI identities can access—and for how long. Its platform supports just-in-time authorization and Zero Standing Privilege across on-premises and cloud environments. The role Delinea’s Quote-to-Cash process runs on Salesforce, supporting products, pricing, quotes, approvals, contracts, orders, amendments, renewals and billing hand-offs. It currently uses Salesforce CPQ (SBQQ), with a planned migration to Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB) in 2027. As a hands-on member of the Quote-to-Cash Business Systems team, you’ll split your time between production support and building enhancements. You’ll manage support tickets in Jira Service Management and deliver project work through Azure DevOps. A platform lead and senior developers set standards and own the most complex architecture; you’ll own your tickets and stories end to end. What you’ll do - Troubleshoot Quote-to-Cash issues, from quotes and approvals to amendments, renewals and billing hand-offs. Identify root causes, resolve issues within SLA, communicate clearly and escalate with useful context when needed. - Maintain Salesforce CPQ, including products a…
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