National Information Solutions Cooperative · Any NISC Location
About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. Position Overview In the position, you will be responsible for performing software implementations for Member/Customers and managing implementation projects. You will provide application support to customers and validate the accuracy of their converted data. Utilizing your customer service and critical thinking skills, you will train personnel on all aspects of the application and answer questions on the functions/usage of the Customer Care and Billing (CC&B) product via telephone, e-mail, remote, or on-site. For more information on Communications CC&B, click here . Work Schedule Hybrid (after an initial training period) from one of our office locations: Atlanta, GA Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location. Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose. Virtual Office: Candidates working from a remote location within approved states for those who have applicable industry experience. Primary Responsibilities Assist and perform in coordinating basic software implementation project plans. Present and train software application to all applicable Member/Customers end users. Share business requirement best practices with Member/Customers for software process efficiency. Validate the accuracy o…
Sign in to see the original posting
Browse more developer jobs on RoleBurst