easypost · Brussel, Brussels Hoofdstedelijk Gewest, België
Skills: Accessibility, Figma
About EasyPost Connect EasyPost Connect is a software platform that helps organisations manage and automate their outgoing documents and communications. From invoices and contracts to reminders and administrative correspondence, the platform brings document preparation, distribution and tracking together across digital and physical channels. Learn more about EasyPost Connect . About the role We’re looking for a Product Designer who can turn complex business processes into clear, intuitive experiences. You’ll help shape how customers use EasyPost Connect—from getting started and preparing documents to configuring delivery workflows and understanding delivery statuses. Working closely with product managers, engineers and customer-facing teams, you’ll take designs from initial research through implementation and ongoing improvement. This is a hands-on role for someone who combines strong UX thinking with thoughtful UI design and enjoys solving the practical challenges of B2B SaaS. What you’ll do Own the design process for product features, from discovery and user journeys to prototypes, detailed interfaces and implementation review. Understand customer needs through interviews, usability testing, product data and feedback from support and customer success. Simplify complex workflows, including document submission, channel selection, automation, delivery tracking and exception handling. Design clear dashboards, tables, forms and settings that help users complete tasks efficiently and confidently. Work with product managers and engineers to define problems, explore solutions and balance customer needs with technical constraints. Develop and maintain reusable components and interaction patterns within a consistent design system. Make accessibility, responsive behaviour and clear content part of everyday design decisions. Validate shipped experiences and use evidence to guide further improvements.
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