accreditedlabs · Irving, Texas
THE ROLE We are seeking an exceptional, hands-on Cash Supervisor to join our Finance & Accounting team at Accredited Labs. This is a unique opportunity to be part of a fast-growing team and have a direct impact in owning daily cash application and leading the cash team. The ideal candidate will be a NetSuite power user who can both do the work and coach others. This position is based out of Irving, Texas. As our Cash Supervisor, you will be ensuring every customer payment (ACH, check, and credit card) is applied accurately and on time in NetSuite, including importing and posting lockbox files from our bank. This role is pivotal in keeping receivables clean, cash reporting reliable, and month-end close on schedule. DAY TO DAY RESPONSIBILITIES Cash application Apply daily customer receipts in NetSuite, including ACH, checks, and credit card payments, matching each to the correct invoices. Download, format, and upload bank lockbox files into NetSuite, then resolve exceptions and unmatched items. Apply credit card settlements from the payment processor, reconciling batches, fees, and chargebacks. Research and resolve unapplied cash, short-pays, overpayments, and unidentified receipts with customers and sales. Process customer refunds, credit memo applications, and NSF/returned payments. Reconciliation and reporting Perform daily bank-to-NetSuite cash reconciliations and ensure deposits post to the correct accounts. Prepare month-end cash and AR reconciliations, and unapplied cash reports. Maintain accurate customer payment records and remittance documentation for audit. Report on daily cash position, cash receipts trends, and aging of unapplied items. Leadership and process improvement Supervise, train, and review the work of the cash application team. Set daily priorities to ensure all receipts are applied daily. Improve NetSuite workflows, saved searches, and lockbox import mappings to raise auto-match rates. Partner with Collections and Billing and the bank on paymen…
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