nice · Japan - Tokyo
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a talented and experienced Director of Sales to lead our Japan Agentic Sales and Presales teams at NiCE. The Agentic Solution Sales Team combines an overlay and a hunter sales capacity to support advanced, AI solution sales cycles to accompany our CXone platform or be standalone. The ideal candidate will have a deep understanding of advanced digital and AI technologies such as conversational AI, IVA, knowledge management, agent assistance and more. This individual will also have experience and knowledge of the contact center as a service space (CCaaS), a proven track record in sales leadership, and a passion for driving growth in the customer experience (CX) market. How will you make an impact? Develop and execute strategic sales territory plans to drive revenue growth for NiCE's advanced digital and AI solutions Lead a high-performing sales and presales team to exceed sales targets and deliver exceptional sales support to the CX account teams Identify new business opportunities and cultivate relationships with key clients in the digital solutions market Collaborate with cross-functional teams to ensure alignment and support for NiCE go to market sales initiatives Analyze market trends and customer needs to inform sales strategies and product development Monitor and report on sales performance metrics to track progress and identify areas for improvement Responsible for managing team composition, including recruitment and separation processes Have you got what it takes? Minimum of 3 years of experience in sales leadership roles within the digital and/or AI solutions, and CCaaS space Minimum of 5 years of experience in individual co…
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