machinifyinc · Remote - US
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. About the Opportunity At Machinify, we’re building a robust security program to protect our clients’ sensitive healthcare data and maintain the highest standards of information security. As part of the Security team, you will play a central role in managing our security assurance operations — helping ensure that customer requests, audit activities, and compliance processes run smoothly and efficiently. This is an entry-level role suited for someone detail-oriented, hardworking, and intellectually curious. A background in cybersecurity is helpful but not required. We’ll consider candidates with experience in business operations, finance, accounting, or related fields who demonstrate strong organizational instincts and a commitment to doing things right. What You’ll Do Security Assurance Operations (60% of role) Own the intake process for security assurance requests: review incoming tickets, triage and prioritize work, assign tasks to the appropriate team members, and track requests to resolution Resolve routine and straightforward security inquiries and questionnaire items independently Communicate clearly with internal stakeholders and customers throughout the assurance process, setting expectations and providing status updates Respond to customer security questionnaires and audit requests with accuracy and timeliness, escalating complex items as appropriate Maintain t…
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