axon · Sterling, Virginia, United States
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Dedrone protects airspace from drone threats. Each deployment combines our software, our own and partner sensors, and a networking stack that connects the site to DedroneC2 in the cloud. As Engineering Manager for Forward Deployed Engineering, you lead the team that owns the technical outcome at our most critical customer sites. Your team takes each problem from live triage to a fix in the product. You have the authority to raise defects and to join design reviews with our product teams, based on what your team sees first-hand in the field. One question guides the work: how do we leave the product better than we found it, so nobody has to work this issue again? What You’ll Do Location: Onsite at our Sterling, Virginia office 4 days a week, and on the road 50% of time Reports to: Senior Engineering Manager Direct Reports: 3 Hire, coach, and develop software engineers and systems specialists across the US and Europe. Lead a team that resolves live site problems with customers and installers as they come in, and plan its workload and its place on the engineering on-call rota. Run strong operational practices: incident response, root-cause analysis, reviews after incidents, and risk reduction. Drive field escalations to resolution with product engineering teams, and make sure each root cause is fixed in the product. Own and improve the runbooks, checklists, and acceptance tests that make deployments repeata…
Sign in to see the original posting
Browse more developer jobs on RoleBurst