Cresta · USA
Skills: TypeScript, Python
Cresta(https://jobicy.com/company/cresta) unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu(https://www.linkedin.com/in/pingwu/), founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Role Overview
As Cresta’s Growth Engineer, you’ll build the technical surface of how Cresta goes to market. You’ll develop custom AI agents on Cresta’s own platform for marketing use cases, build the interactive experiences and tooling our growth team runs on, and own cresta.com. This position requires strong engineering fundamentals, high agency, and the ability to go deep in an unfamiliar domain quickly. If you are self-driven, AI-native, and eager to own something end to end, this role is for you.
Responsibilities
AI Agent Creation
Develop, configure, deploy, and optimize AI agents on Cresta’s platform for marketing use cases, working alongside our forward deployed engineering team. Build the agent experiences prospects actually touch — event registration, demo and trial surfaces, and the moments where someone would rather just ask Cresta a question. Take agents from prototype to production, including the eva …tru…
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