alphasense · Remote - United States
About AlphaSense: AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com . Come join us. About the Team: The Revenue Operations team at AlphaSense drives productivity and operational excellence across our go-to-market organization. We partner closely with Sales, Finance, Marketing, and Product to scale systems, optimize processes, and deliver strategic initiatives that accelerate growth. As AlphaSense continues to evolve, this team plays a critical role in transforming how we sell, price, and deliver value to our customers. About the Role: We are looking for a Senior Program Manager to be the program partner for the Customer Success Experience. You will work with Customer Success stakeholders and the CS Revenue Operations lead to plan, deliver, and land change across the post-sales lifecycle, from onboarding and adoption through renewal. You will also drive Customer Success milestones, readiness, and operational handoff on enterprise-wide transformations, working with the enterprise program lead and your peers across Program Management. You will run each program from approved request to handoff into business-as-usual (BAU) operations. Busi…
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