Walmart · Sunnyvale, CA, United States
Skills: Python, Java, CI/CD, Accessibility
Position Summary... -----------------------
What you'll do... ---------------------
Role summary:
The (USA) Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role oversees the full software development lifecycle across multiple teams, ensuring high availability, reliability, and performance of distributed systems. The position requires strategic technical leadership, mentorship, and collaboration with cross-functional stakeholders to translate complex business needs into effective solutions. The Principal Engineer champions continuous improvement, architectural excellence, and operational metrics to support long-term platform evolution and business objectives.
About the team:
The Customer Engagement Services Technology team develops advanced customer service solutions impacting millions globally. It includes software engineers, data scientists, and machine learning experts focused on innovative Generative AI applications within complex enterprise environments. As part of Walmart Global Tech’s Enterprise Business Systems, the team collaborates closely with product, business, and UX partners to deliver measurable business value. Emphasizing scalable, secure, and maintainable software design, the team drives continuous improvement and operational excellence to support Walmart’s mission of helping customers save money and live better.
What you'll do:
Lead platform engineering efforts delivering scalable infrastructure, reusable tooling, and AI/ML frameworks aligned with strategic roadmaps. Drive full software development lifecycle across multiple teams, ensuring high availability, fault tolerance, and real-time data processing. Architect and implement cloud-native distributed systems integrating AI agents and model-driven design to enhance product capabilities. Provide technical leadership and mentorship, influencing architectural standards …truncated… or in…
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