redventures · Charlotte, NC
Skills: TypeScript, Node.js, Python, SQL, AWS, CI/CD
This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations, using AI to create natural, human-like interactions at scale. We’re building voice experiences that connect customers to the right solutions faster and more effectively. As a Software Engineer, you’ll build and maintain scalable, cloud-based services that enable real-time voice interactions across our platform. You’ll work with engineers, product managers, and data scientists to bring conversational AI into production. What You’ll Do: Own end-to-end delivery of features, from technical design and implementation through testing, deployment, and monitoring. Build and maintain services that power call routing, speech processing, and AI-driven conversations using Twilio, AWS, Azure, and internal APIs. Work with product, data science, and other engineering teams to deliver AI-powered voice experiences. Contribute to architectural decisions and system design. Build solutions that are scalable, secure, and maintainable. Improve system performance, latency, and reliability across a distributed, event-driven stack. Participate in code reviews to maintain high standards and share knowledge. Improve tooling, automate repetitive work, and contribute to shared development practices. Participate in on-call rotations and troubleshoot production issues to keep services running reliably. What We’re Looking For: 3+ years of professional software engineering experience. Experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms. Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI. Languages…
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