vercel · Hybrid - New York City
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Product Manager, Observability, you’ll own the strategy and roadmap for Vercel’s observability products, including Runtime Logs, OpenTelemetry tracing, and Drains. Drains let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You’ll partner closely with engineering and design to help customers understand and debug what they run on Vercel, through Vercel’s native surfaces and through integrations with vendors that support OpenTelemetry. This is a hybrid role with 3 in-office days per week in New York City. What you'll do Own the strategy and roadmap for Vercel’s observability products, from telemetry ingestion through the surfaces developers use to debug and monitor Turn support escalations, customer interviews, usage data, and competitive shifts into a sequenced plan with clear tradeoffs, and define the metrics that show whether it’s working Partner daily with engineering on scoping, with design on making dense telemetry data legible, and with PMM on the launch narrative (changelogs, blog posts, and docs direction) Decide what Vercel builds natively and where it integrates with Datadog, Sentry, Grafana, Honeycomb, and New Relic Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion, and own pricing and packaging with Finance and GTM, since observability is metered What you need 5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products Shipped a technical product, and…
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