pragmatike · New York
Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Product & Content ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Content and Product Manager — a hybrid role at the intersection of digital product management, UX and premium content lifecycle management. You will own both the functional roadmap and the storytelling engine across the company's luxury brand platforms, so product improvements and content stay aligned with commercial booking targets and with a strict luxury brand identity. You will work on-site in one of the locations above, connecting global brand executives, on-property digital teams, copywriters and engineering. WHAT YOU'LL DO - Define, prioritise and manage the digital feature backlog for web and mobile touchpoints, aligning UX upgrades with commercial booking targets. - Oversee regional content workflows, localisation and asset deployment, so imagery and copy strictly match luxury brand identity. - Guide product designers on digital layouts that elevate high-yield property dimensions, such as premium suites, fine dining and wellness features. - Use ContentSquare, GA4 and A/B testing to analyse user friction, isolate booking drop-offs, and refine text and image layouts based on behaviour. - Act as the central translator between global brand executives, on-property digital teams, copywriters and agile engineering squads. - Keep product delivery and content operations in one plan, so new features launch with the right stories, assets and brand voice. WHAT WE'…
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