ELEMIS
Skills: JavaScript
We are looking for an experienced ServiceNow Developer Consultant to work closely with the Service Delivery Manager on a defined programme of ServiceNow improvements.
There is a primary focus of assisting a rollout of HiBob and developing workflows and integrations between the two systems.
The Supplier will provide specialist ServiceNow consultancy services to translate agreed business requirements into practical and scalable solutions across ITSM, ITAM, workflow automation, integrations and Employee Center.
Under agreed Statements of Work, the Supplier will deliver solution designs, configured and developed functionality, test evidence, deployment support, technical documentation and knowledge-transfer materials. The Supplier will determine the appropriate delivery approach and sequencing of the services, subject to agreed deliverables, timescales, architectural standards and security requirements.
Contract Type: Fixed Term 3 Months Weekly Hours: Monday-Friday 37.5
What Will You Do?
Develop workflows and integrations between HiBob and ServiceNow to improve already developed Joiner, Mover and Leaver workflows, increase manager ownership and reduce manual administration for the HR and IT teams. Identify and develop additional Agentic AI workflows that can improve the user and agent experience. Implement custom ServiceNow approval processes through Microsoft Teams, particularly for sensitive requests requiring approval from senior stakeholders. Automate the fulfilment of pre-approved Service Catalog requests, including the use of SSO, SCIM, Entra ID groups, IntegrationHub and other relevant integrations. Build and improve Catalog Items and workflows for event-related requests, including automated emails, confirmations and fulfilment activities. Design and configure an asset management solution for digital training assets, ensuring appropriate ownership, lifecycle tracking and reporting, copying templates already in place for asset management modules …truncated… , ServiceNow…
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