Rackner · United States
Skills: Python, SQL
Telemetry & Performance Data Analyst — Federal Health IT
Location: Remote (United States) Personnel Vetting: Eligibility for a Tier 3 investigation
Turn Operational Data Into Reliable Performance Insight.
Rackner(https://himalayas.app/companies/rackner) is seeking a Telemetry & Performance Data Analyst to support a federal healthcare technology environment where accurate operational data and consistent performance measurement are essential to improving service delivery and user experience. This role transforms complex operational information into reliable dashboards, meaningful performance measures, and actionable insights.
You will collaborate with technical and operational teams to analyze data using SQL, develop Power BI dashboards, maintain measurement definitions, and support accurate, traceable reporting. Your work will help establish performance baselines, assess technology adoption, identify data-quality issues, and strengthen confidence in operational reporting.
Responsibilities
Ingest, prepare, and normalize operational telemetry and related data from authorized sources, using SQL to query, analyze, and validate information for consistent reporting. Develop and maintain Power BI dashboards and analytical reports that communicate operational trends, service performance, and user experience measures. Maintain documented metric definitions, source lineage, and data-quality checks to ensure reported information is accurate, consistent, and traceable to its underlying sources. Develop and maintain measurement documentation covering applicable reporting populations, calculation methods, data sources, metric ownership, exclusions, and sampling considerations. Produce performance baseline reports using historical information, transition-period telemetry, and cohort-specific starting points to support consistent measurement over time. Prepare recurring reports on training activity, user guidance, and technology adoption to help stakeholders assess engageme …truncated… ie…
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