envoy · San Francisco, CA
Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location. From manufacturing sites and data centers to pharmaceutical labs, healthcare facilities, and corporate headquarters, Envoy makes safety, security and associated regulatory compliance something our customers can be proud of. The industry is littered with box-checking and arcane manual processes as the standard and we see our role as the company to bring experience, efficiency and simplicity everywhere. Great experiences bring great security – it's a requirement. We hope this problem space excites you and we hope you're ready to come sweat the details with us – we have a lot of customers counting on us! And it certainly won't be easy. Learn more at envoy.com http://envoy.com About the Role: Great Product Design is critical to ensuring safe, secure environments worldwide. The more complex a process or procedure is, the less likely it is to be skipped/bypassed, and the more likely an intrusion or anomaly will occur. Product Design at Envoy exists to ensure that the products we build will have the true impact our customers hope for. This is not an easy job. Our customers always want every security feature turned on because it seems like a good idea. Of course they want an ID scan, a photo taken, a background check done, and an NDA the legal team wanted – all of these are great for security and compliance. But are they really practical for a guest coming in for a casual lunch? More likely than not, it’ll take too much time, bring too much surveillance, and solidify a pretty bad, memorable experience. So what naturally happens? Hosts will skip the steps altogether, not record anything down, and bring their guest in anyway. It’s only natural. Your job at Envoy is to be hypervigil…
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