commercetools · München, Bayern, Germany (Hybrid)
About Commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact Location: Munich, Germany (Hybrid: 3 days/week in-office) Hello! I'm Larry Fritsche , Director of IT Security and Operations at commercetools. My team serves as both the technical backbone and frontline defense for our global workforce. We sit at the intersection of everyday employee enablement and enterprise security—responsible for keeping our people seamlessly connected, empowered on macOS and modern tooling, while proactively safeguarding our systems through robust identity management, zero-trust networking, and rapid incident response As a Technical Support Specialist on the IT and Security Operations Team, you will serve as a responsive problem solver and technical subject-matter expert for our colleagues, in support of security operations, and as a collaborative member of a global team. This includes having a sharp focus on responsive communications, ownership, and advanced technical knowledge. You will: Global & Local IT Support: Provide responsive, s…
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