Atoms · São Paulo, BRA
Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you’ll do Be the Salesforce Guru: You’ll be the go-to for our Sales and CX teams. Whether it’s fixing a broken flow, enabling new features, or handling daily admin tasks, you’ll ensure Salesforce works for the team, not against them. Own day-to-day Salesforce administration : users, profiles, permissions, page layouts, validation rules, and automation. Build and maintain scalable Flows that support evolving GTM motions. Design and maintain integrations between Salesforce and adjacent systems (data warehouse, marketing platforms, finance tools, product telemetry). Build the Infrastructure: This isn’t just maintenance—it’s evolution. You will evaluate, build, and document the high-level processes that define how our internal teams interact. Bridge the Gaps: You’ll proactively "connect the dots" between departments. If you see a process that’s misaligned or a handoff that’s dropping the ball, you’ll be the one to build the bridge and bring people together. Master the Context-Switch: You thrive in variety. One hour you’re deep in technical Salesforce tweaks; the next, you’re collaborating with leadership to map out a more efficient project lifecycle. What we’re looking for The Salesforce Foundation: You have 1–3 years of Salesforce Administration experience. You know your way around the back end of a CRM and understand how to make administrative changes that stick. The "Builder" DNA: You don’t wait…
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