monks · Costa Rica
Skills: Python, AWS, Docker, CI/CD
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). Title: Senior Site Reliability Engineer Job Family/Job Family Group: Engineering Job Level: Senior About the Role As a Senior Site Reliability Engineer, you'll join a dedicated, 100% remote team working closely with a major global client in the healthcare and life sciences industry. You will play a pivotal role in ensuring the reliability, scalability, and security of public-facing services by implementing SLOs, automating toil, and managing robust observability platforms. We are looking for someone who is highly communicative, proactive, and thrives in an open, tech-centric culture. You must be comfortable taking the initiative, mentoring fellow engineers, and confidently communicating technical solutions in fluent English to both technical peers and client stakeholders. Responsibilities: Implement and maintain SLOs, SLIs, and error budgets for owned services to balance reliability with feature development. Build and maintain observability across services using metrics, logs, traces, and alerting to ensure actionable signals tied to user impact. Lead capacity planning, load testing, and resilience testing for critical, public-facing services. Automate manual processes and toil to improve operational efficiency, minimize human error, and streamline CI/CD pipelines. Contribute to the platform's reliability through Terraform and Kubernetes configuration on AWS, strictly adhering to Cloud Platform standards. Participate in on-call rotations and incident management, responding with ur…
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