autoscout24 · Munich (Germany)
A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community. At AutoScout24, Salesforce is a business-critical platform supporting our commercial organization across Sales Cloud, Service Cloud and our custom Billing solution. Our Salesforce ecosystem is used by teams across Europe and Canada and continues to evolve with new platform capabilities, Agentforce and AI-powered automation. Your tasks Act as the internal Salesforce expert and trusted advisor for business stakeholders Consult departments on how to best leverage Salesforce to achieve their business objectives Design and optimize CRM processes across Sales, Service, Customer Success Management and other business functions Ensure solutions follow Salesforce best practices and align with the overall Autoscout CRM strategy Identify opportunities for process optimization, automation, and continuous improvement Project Management Lead Salesforce-related projects from discovery through implementation and rollout Define project scope, timelines, milestones, and deliverables Coordinate implementation activities across business and technical teams Drive prioritization of Salesforce initiatives together with stakeholders Ensure successful adoption of new functionality Business Analysis & Solution Design Gather, document, and challenge business requirements Translate business needs into functional specifications and user stories Evaluate solution alternatives and recommend the best approach conside …truncated… esforce Sales and Service Cloud, with experience in additional Salesforce products and Agentforce considered a strong plus Experienc…
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