rivianvw.tech · Palo Alto, California
Skills: C#/.NET
ABOUT US Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone. ROLE SUMMARY Every vehicle already tells us a lot about its own health. Our job is to turn that signal into faster diagnoses, better repairs, and fewer surprises for owners. As Director of AI-Powered Diagnostics & Service, you will lead the teams building the intelligence layer between vehicle firmware, the cloud, and the technicians who keep vehicles on the road. You will shape how AI assistants, agents, and reusable skills can help technicians move from a fault code to a confident repair, across Rivian and Volkswagen Group vehicles. RESPONSIBILITIES - Set the direction for AI-powered diagnostics and service tooling, including LLM assistants that help technicians reason through fault codes, service documentation, and repair history; agents that carry out multi-step diagnostic workflows across our tools; and reusable skills that capture diagnostic procedures once so they can be shared across tools and OEMs. - Lead and grow a multi-disciplinary organization spanning cloud diagnostic tooling, in-vehicle diagnostic strategy, firmware diagnostic engines, and the product and program teams that connect them. - Partner closely with Rivian and Volkswagen Group to tailor diagnostic and repair tools to each OEM’s vehicle content and service requirements, while building a shared foundation that scales across both. - Build diagnostic and repair tools that technic…
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