chowbus · United States
Skills: SQL
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere. Chowbus builds software and a marketplace for restaurants, including ordering, POS, and online ordering. We are looking for a Product Manager to own our payments platform. You will work with a small US-based payments business team and engineering teams in China. This role is based in Chicago or remote within the US. What You'll Focus On Own the payments platform roadmap, covering checkout, card-present and online payments, refunds, payouts to merchants, and reconciliation. Evaluate, integrate, and manage payment service providers (such as Stripe and Adyen), including cost and authorization rate optimization. Improve payment success rate, conversion, and cost using data, experiments, and error-code analysis. Partner with risk, finance, and compliance to reduce fraud, chargebacks, and reconciliation errors without hurting conversion. Write clear specs, drive delivery with engineering, and run several initiatives at once with US-based stakeholders. What You Bring 5+ years in product management, with at least 3 years in payments (acquiring, PSP integration, checkout, settlement, or payouts). Hands-on experience with PSP or acquirer integrations and with card payment flows: authorization, capture, 3DS, refunds, chargebacks, and settlement. Understanding of backend payments platforms, including engineering systems, money flows, a…
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