stratainformationgroup · Remote
Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Senior Manager, Salesforce CRM & AI Higher Education Job Purpose Statement Lead and grow SIG’s Salesforce CRM & AI Higher Education practice by delivering high-quality, on-time Salesforce and Agentforce solutions that help colleges and universities achieve their enrollment, student success, advancement, and operational goals. This role owns the practice’s strategy, financial performance, and delivery quality; builds and develops a high-performing team of consultants, developers and administrators; and establishes SIG as a trusted leader in responsible, data-ready AI on Salesforce, while remaining hands-on in solution architecture and client engagement. Job Responsibilities: Practice Leadership & Strategy Own the Salesforce CRM & AI practice end to end, including service strategy, delivery model, team capacity, and financial performance, through an annual practice plan aligned to SIG’s growth goals. Evolve SIG’s Salesforce service portfolio across Agentforce Education, Agentforce AI agents, Marketing Cloud, and Data 360. Represent the practice in leadership planning, providing data‑driven recommendations on investment, staffing, and priorities, and act as SIG’s Salesforce thought leader through webinars, conferences, and content. Agentforce & AI Leadership Build and own SIG …truncated… solution through to production, with an unders…
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