ibotta · Hybrid - Denver
Skills: Figma
Ibotta is seeking a Senior Content Designer focused on conversational and AI-driven experiences, to join our UX team and contribute to our mission to Make Every Purchase Rewarding. Our products are moving from forms and screens toward systems that explain their own reasoning, recommend actions, and increasingly act on a user's behalf. In those products the content is the interface rather than a layer applied on top of it. This role builds the content layer of our design system so that it works for people and for the agents acting on their behalf. This role reports to the Senior Director of UX as part of Design Enablement. You will partner closely with product management, product design, UX research, and engineering to craft content that makes complex products feel simple, trustworthy, and easy to use. This role is crucial in ensuring our products speak with a clear, consistent voice, regardless of where a user accesses our tools. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one. What you will be doing: - Build the content and AI experience layer of our design system: voice, patterns, error and empty states, and the language of system reasoning, structured so both designers and agents can consume it - Turn our content standards into tools and structures that designers and agents can use directly - Rebuild and scale the AI content tools product teams use, so first-pass content holds up without a content designer reviewing every screen - Fix how content work moves between content, design, product and engineering, so requests stop arriving as one-off tickets - Design conversational and agentic experiences, including how a system explains what it is doing, what it is uncertain about, and what it needs from the user - Shape how our agents be…
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