nichecom · Remote
Skills: React, TypeScript, Go, SQL, AWS, Docker, CI/CD
About Niche Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply. Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally. About The Role The Manager, Site Reliability is the single technical and people leader for a small, high-ownership Site Reliability team (3–4 engineers) focused on building reliable, scalable, and secure environments that power the applications our students and schools rely on. This is a pivotal role in executing our strategy to accelerate product development and reduce barriers to software delivery without sacrificing quality and reliability. This is not a traditional Engineering Manager role with technical fluency as a nice-to-have — the Manager, Site Reliability (Tech Lead Manager) is expected to be hands-on with code, architecture, and technical decision-making on a regular, ongoing basis, in addition to owning the full scope of people leadership: 1:1s, growth, performance, and hiring. Where a typical EM posting emphasizes strategy, stakeholder management, and guiding technical direction through others, the TLM personally takes on inbound coding work, personally owns technical debt, and personally carries enough depth in every project their engineers are running to challenge and improve the technical approach — not just track progress against it. There is no separate Tech Lead on this team. The Manager, Site Reliability (TLM) holds both halves of the job — technical decision making and people management — as one account…
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