Bare Metal Support Engineer at coreweaveucoreweaveu · London, England

Workplace: Remote

Posted: 2026-11-13

Skills: Python, DockerCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com . We're proud to be a Living Wage accredited Employer. About the Role Are you ready to help shape the future of cloud computing? CoreWeave is building a cloud platform designed for demanding GPU workloads, combining cutting-edge GPU technology with fast, adaptable infrastructure. We’re looking for Bare Metal Support Engineers with an understanding of GPU infrastructure and AI applications to join our Customer Experience (CX) organization. In this role, you’ll support, operate, and maintain CoreWeave’s GPU fleet across data centers in the U.S., Europe, and beyond. You’ll work closely with customers, data center technicians, and engineering teams to help ensure our infrastructure is reliable, performant, and scalable. What You’ll Do Provide high-level support to customers using bare-metal GPU fleets on CoreWeave Cloud. Diagnose, triage, and investigate customer issues and high-priority incidents; identify root causes and escalate when needed. Build a deep understanding of customer workloads and use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware interventions with Data Center Technicians. Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles. Participate in an on-call rotation supporting production clusters and operational reliability. Collaborate with engineering teams to improve hardware reliability, software stability, and system perfo…Sign in to see the original postingBrowse more developer jobs on RoleBurst