datagrail · Remote - United States
Skills: Python
The Opportunity: Data privacy has become one of the most strategic challenges facing modern enterprises — sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI at scale, they need new ways to automate privacy and manage risk without slowing innovation. DataGrail has launched the first agentic privacy platform, and we're entering a pivotal phase of growth as we scale toward the next stage of the business. As IT & Business Systems Administrator you’ll be in charge of IT and business systems for our remote-first team, including endpoints, identity, and our SaaS applications. In this individual contributor role you’ll have the opportunity to shape the tools and systems every employee at DataGrail relies on. You’ll be the face of technology for our employees, the person they call first, and the person building the automated, self-service systems that let us scale without scaling manual support. You’ll report to the VP of Engineering and have real autonomy to shape how the function runs. You’ll also partner closely with Security on the controls we need for ISO compliance, working hands-on with our security engineer across day-to-day workstreams. You’ll build the automated, self-service systems and audit-ready controls that keep IT running smoothly as DataGrail grows. What You'll Do: Be responsible for IT and business systems for our remote workforce, including endpoint management, identity, and the SaaS application footprint. Deliver hands-on support across the company, resolving issues at the desktop level and setting the standard for first-call resolution. Run onboarding and offboarding for devices and accounts, so new hires are ready on day one and access is fully removed when people leave. Administer our Apple fleet end to end, from MDM policy and OS upgrades to hardware lifecycle. Build automation and self-service tooling that reduces manual ticket volume while keeping strong controls and visibility. Partner with Sec…
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