The Rec Hub · United Kingdom Remote
Overview
Reporting to the Director, Client Partnerships and Delivery, this role will own a portfolio of embedded client partnerships end to end, bringing together delivery and account management with full accountability for client outcomes and commercial performance.
This is a hands on leadership role focused on execution, accountability, and scaling client performance, while supporting the transition to a more unified Embedded Partnerships model.
You will also act as a sparring partner to the Director, contributing ideas, challenging thinking, and helping shape how we continue to evolve and improve the function.
What You Will Own
Full accountability for a portfolio of client partnerships including delivery, client satisfaction, and revenue performance
Leadership and development of Lead Talent Partners across those accounts
Senior client relationships, acting as a clear and consistent point of ownership
Revenue retention and growth including upsell, expansion, and renewals
Identification and resolution of delivery or performance risks
What You Will Do
Run your portfolio like a business unit and own outcomes, not just activity
Create clear ownership and accountability across your accounts for both delivery and commercial performance
Solve problems early without reliance on escalation
Coach and develop Lead Talent Partners, driving performance and progression
Build strong client relationships while protecting commercial outcomes
Use your recruitment expertise to diagnose and fix delivery issues
Identify issues early and resolve them before escalation
Work closely with Operations, Talent Acquisition, and Marketing to ensure alignment across delivery, hiring, and growth
Partner with internal teams to support client performance, unlock opportunities, and drive consistent standards across accounts
What We Are Looking For
Strong recruitment background with deep delivery expertise
Experience in embedded, RPO, or multi client partnership environments
Proven leadership of senior team members or man…
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