DIRECTV · United States
The MarTech Platform & Integrations team is hiring an Agentic Orchestration Analyst to help operate and execute automated marketing workflows built on Optimizely Opal (now branded "Mark"). This is a hands-on, entry-level role for someone early in their career who wants to build practical experience with AI agent orchestration inside a marketing technology stack. You'll spend your time running, monitoring, and troubleshooting orchestration agents that connect and automate tasks across our MarTech tools — not building the platform itself, but making sure the agents we've configured run correctly, flag issues, and deliver value day to day.
Here’s what you’ll do:
Execute and monitor pre-built orchestration agents within Optimizely Opal (Mark) according to documented workflows and playbooks.
Track agent runs for successful completion; flag, log, and escalate errors, failures, or unexpected outputs to senior team members.
Perform first-line troubleshooting on failed or stalled agent executions, following established runbooks.
Maintain accurate records of agent activity, execution logs, and outcomes for reporting and audit purposes.
Support data hygiene and input-quality checks that feed orchestration workflows (e.g., verifying source data, tagging, and triggers).
Assist in testing new or updated orchestration agents prior to production rollout, documenting results.
Collaborate with the MarTech Platform & Integration Manager and cross-functional stakeholders (marketing ops, campaign teams) to understand workflow requirements and communicate agent status.
Escalate platform bugs, integration failures, or data discrepancies to the appropriate internal or vendor (Optimizely) support channel.
Contribute to internal documentation of agent configurations, standard operating procedures, and lessons learned.
Participate in ongoing training to build proficiency in Optimizely Opal / Mark and broader marketing automation concepts.
What you’ll need to be successful:
Bachelor' …truncated… app/compan…
Sign in to see the original posting
Browse more developer jobs on RoleBurst