apexit · US - Remote
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Job Title: Oracle Cloud CX Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports to: President Work Location/Travel: Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project. Job Summary: The Oracle Cloud CX Architect will lead solution architecture and design for the DCS Customer Service Portal and Oracle CX Service. This role will translate business requirements into scalable CX solutions, provide architectural direction for portal functionality, and help oversee integration design. Responsibilities include documenting solution architecture, guiding technical decisions, resolving design challenges, and ensuring the solution aligns with business requirements, securit …truncated… ; Voluntary Benefits Life Insurance Pre-Paid Legal Pet Insurance Work-Life Balance Paid Time Off, Paid Sick Leave, Paid Holidays Flexible Scheduling Remote Work Learning and Development Activities Employee Assistance Program
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