hinge-health · San Francisco-HQ
1. ABOUT THE ROLE At Hinge Health, we’re transforming care at scale, helping millions of people live pain-free lives. Now, we're looking for a Group Product Manager, New Programs you'll lead one of our most member-critical product areas: New Programs. That includes how members enroll, receive care, and see a reduction in their pain through Hinge Health. This is the leader for a group of product pods directly tied to our core member outcomes: onboarding, long term retention, new program growth, and outcomes. Done well, it turns an employer benefit into a habit-forming care relationship. As a Group Product Manager, you'll lead a team of PMs to define the vision for the next-generation member experience in digital healthcare, including how personalization and AI reshape what it means to deliver care at scale. 2. WHAT YOU’LL ACCOMPLISH (OUTCOMES) - Lead and Grow the Team: Manage, mentor, and develop a high-performing team of Product Managers. Foster a culture of ownership, member obsession, and operational excellence. - Scale for New Care Programs: Build a member experience that extends gracefully to new conditions and care models without creating fragmentation or inconsistency across the product. - AI & Personalization Innovation: Define and execute how AI and personalization make the member experience more adaptive, relevant, and effective. - Collaborate Cross-Functionally: Partner deeply with Clinical, Design, and Data Science to understand member needs and translate them into a cohesive product roadmap. Work with Engineering and Design to ensure high-quality, scalable execution. 3. BASIC QUALIFICATIONS Best Practice: 3 - 5 BQ’s maximum - Bachelor's degree in a relevant field. - 7+ years in Product Management building consumer-facing products or B2B2C platforms - 4+ years managing a team of Product Managers/Senior Product Managers - Experience managing foundational platforms at scale, not just owning features. - Comfortable working with distributed teams and US-based…
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