testnisc · Any NISC Location
About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 1,200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Position Overview In the position, you will be responsible for performing software implementations for Member/Customers and managing implementation projects. You will provide application support to customers and validate the accuracy of their converted data. Utilizing your customer service and critical thinking skills, you will train personnel on all aspects of the application and answer questions on the functions/usage of the Customer Care and Billing (CC&B) product via telephone, e-mail, remote, or on-site. For more information on Communications CC&B, click here . Work Schedule Ability to analyze data and draw meaningful business conclusions. Ability to demonstrate initiative and accountability. Ability to guide/lead change management for Member/Customers. Ability to travel as often as necessary, generally around 10-20% a year, to meet the goals and objectives of the position. Education Preferred Bachelor’s Degree in a business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, sp…
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