National Information Solutions Cooperative · Mandan, ND or Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Summary: NISC is looking to fill a position working with our Operations – Asset & Ticket Management products. You will be responsible for: Implementing the plant records and trouble ticketing applications within iVUE. Also responsible for implementing the Operations – Asset & Ticket Management applications such as our mobile solutions, scheduling tools, and open API's. This position will work with the Member/customer to effectively implement the applications. This includes working as a project manager to manage project timelines, communicating with internal and external individuals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options. It also includes analyzing the data from the member/customer’s current system to ensure that it is properly converted into the NISC software. Work Schedule: Hybrid (after an initial training period) from one of the office locations listed below: Cedar Rapids, IA Mandan, ND …truncated… t; Desired Job Experience: 5+ years Telecom/Broadband experience Strong knowledge of Excel and other MS Office products Strong customer orientation Excellent research and problem-solving skills with a strong attention to detail. Excellent verbal and written interpersonal and communication skills. Ability to organize an…
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