shiphawk · Remote
Implementation Project Manager (WMS/TMS) Location: Remote – United States Department: Professional Services / Implementation Salary Range: $95,000–$115,000 annually About ShipHawk ShipHawk is a leading provider of warehouse and transportation management software, helping businesses streamline fulfillment operations, optimize shipping, and scale efficiently. Our technology empowers companies to simplify complex logistics processes and deliver exceptional customer experiences. We're a growing team of passionate problem-solvers who thrive on collaboration, innovation, and delivering meaningful results for our customers. About the Role We're looking for an experienced, highly organized, and customer-focused Implementation Project Manager to join our team. In this role, you'll lead end-to-end implementations of ShipHawk's Warehouse Management System (WMS) and Transportation Management System (TMS) solutions, ensuring customers are set up for success from kickoff through go-live. You'll own multiple customer implementations simultaneously, coordinating technical resources, managing timelines, and serving as the primary point of contact throughout the implementation journey. The ideal candidate combines strong project management experience, hands-on WMS knowledge, and SaaS experience . You're a proactive problem-solver who thrives in a fast-paced environment, takes ownership of outcomes, and knows how to keep complex projects moving forward. What You'll Do Lead Customer Implementations Own and manage multiple concurrent WMS and TMS implementation projects …truncated… ghout their implementation journey. Proactive Project Ownership: Risks are identified early, action items are consistently followed through, and projects continue moving forward. Cross-Functional Alignment: Internal teams and customer stakeholders have clear expectations, responsibilities, and timelines. Operational Excellence: Project documentation is accurate, deliverables are tracked, and implementation pro…
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