toshibaglobalcommercesolutions · Guadalajara Office
Skills: Python, Docker, CI/CD
The company. Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning. Our people. At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration. What will you bring to the team. TGCS is seeking a Sr. Edge Platform Support Engineer to support and operate the ELERA® platform and related edge infrastructure that power Produce Recognition and Loss Prevention solutions. This role is responsible for the reliable deployment, configuration, compliance, and operational support of the platform. The ideal candidate combines strong software engineering and SDLC practices , production support , incident management experience, and a solid understanding of AI/ML . This role requires close collaboration with the team and the client during store installations, upgrades, and operational events. What will you be doing: Manage firmware, application packages, and configuration updates across fleets. Maintain and manage fleet-wide version compliance across customer environments. Ensure device connectivity and secure communication between …truncated… ange management. Experience supporting production systems. Working knowledge of cloud platforms, networking, and device connectivity troubleshooting. Advanced English skills. Requires flexible work schedule. Availability to travel. Preferred skills: Azure. Docker. Kubernetes. Experience with edge computing, IoT platforms, or device fleet management. AI/ML. Datadog, Grafana or Prometheus. TLS/SSL certificates. We o…
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