customerio · Americas Remote
Skills: React, SQL, AWS
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry. You don't need email experience to apply. We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges. Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and de…
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