Platform Engineer at five9five9 · Manila, Manila, Philippines (Hybrid)

Workplace: Remote, Hybrid

Posted: 2026-10-16

Skills: HTML/CSSJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Platform Engineer Reporting to the Supervisor of the Professional Services team, you will perform project tasks such as system configuration, training, documentation, and customer follow-up. You will handle several projects simultaneously, providing expert recommendations for Contact Center Solutions in a Technical and consultative role. Key Responsibilities: Takes the lead in requirements gathering, configuration, product training, solution testing, and production rollout. Act as a Project Engineer (PE) or as a Solution Architect (SA) when working on accounts. Whichever role type will be needed and applied to a project’s implementation will be assessed and decided upon by PS management. Build customer trust by setting expectations and ensuring their business needs align with the Five9 solution. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders, and other professionals in the team and group. Technical resource for multiple internal and customer-facing projects simultaneously while needing little or no oversight and/or direc …truncated… t; Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13 th month pay, Solo parent leave, Special leave for women) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified indi…Sign in to see the original postingBrowse more developer jobs on RoleBurst