IT Systems Support Officer (WFH) | ZR_1326_JOB at PeoplePartners Inc.

IT Systems Support Officer (WFH) | ZR_1326_JOB at PeoplePartners Inc.PeoplePartners Inc.

Workplace: Remote

This is a remote position.IT Systems Support Officer (Remote)About PeoplePartnersGreat technology needs great people behind it — and at PeoplePartners, people always come first. We’re aGreat Place to Work® certified companyconnecting talented professionals with exciting opportunities across global businesses. Here, you can gain international exposure, grow your capabilities, and work alongside Australian teams while enjoying the flexibility of remote work. You’ll join a vibrant, people-first culture where curiosity is encouraged, development is supported, and great work gets noticed.Role Overview Some IT roles are about closing tickets.This one is about looking beyond them. As anIT Systems Support Officer, you’ll be part troubleshooter, part systems administrator, and part digital problem-solver. You’ll support users acrossMicrosoft 365 and business systems, manage access and technology assets, assist with system changes, and help maintain strong cybersecurity and data privacy practices. But your job doesn’t end when the issue is resolved. You’ll look for patterns, identify recurring problems, and find opportunities for technology to make work simpler and smarter. In other words:solve today’s issue, then help prevent tomorrow’s. Key Responsibilities Provide user support acrossMicrosoft 365 and business systems. Troubleshoot common hardware and software issues. Resolve login, user access, permissions, and connectivity issues. Manage user accounts, permissions, and system access. Escalate and coordinate complex technical issues with external IT providers. Maintain IT asset registers, software licenses, and system records. Document IT requests, system changes, resolutions, and outstanding issues. Assist with new system implementations and software updates. Test system changes, workflows, digital forms, and processes. Identify recurring technical issues and process improvement opportunities. Mainta …truncated… identifying opportunities for system or process improvement.…Sign in to see the original postingBrowse more developer jobs on RoleBurst