Wittigonia
Category: Technology
Location:
Zoho CRM Experts / Zoho Bigin Experts
As aZoho CRM Expert / Zoho Bigin Expertat WITTIGONIA digital, you will configure, customize and maintain CRM systems to support sales, marketing and customer service teams. In this remote role, you will ensure CRM processes are efficient, data is clean, workflows are automated, and system analytics provide actionable insights. You’ll be a key contributor to improving customer journeys through bothZoho CRMandZoho Bigin.
Key Responsibilities:
- Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards - Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps - Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records - Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics - Train end users, support adoption, document best practices and create process guidelines - Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements
Requirements
- Demonstrable experience withZoho CRMandZoho Bigin, including setup, customization, workflows and automations. - Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems - Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage - Experience training or supporting users, producing documentation or process standards - English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish) - Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements
Benefits
- Work remotely with flexibility and autonomy in a digital‑first team - Hands‑on opportunity to work acro…
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