ServiceNow FSM Practice Lead (391) at iTech AG

ServiceNow FSM Practice Lead (391) at iTech AGiTech AG

Pay: USD 200,000–250,000 per yearly

Workplace: On-site, Remote

Skills: JavaScriptOVERVIEWiTech AG(https://himalayas.app/companies/itech-ag) is seeking a ServiceNow FSM Practice Lead to establish and run the Field Service Management (FSM) practice within our Solutions organization. This is a senior player-coach role with a dual mandate: serve as the principal solution architect on the Intelas Next Generation Computerized Maintenance Management System (CMMS) program — a commercial healthcare engagement delivered for Intelas (a Compass Group USA company) — while owning the technical direction, delivery standards, and reusable capability for FSM across iTech AG(https://himalayas.app/companies/itech-ag)'s entire portfolio of Field Service Management work.The ideal candidate is a true ServiceNow architect who has implemented FSM end-to-end — from solution and data model design through dispatch, mobile, customer portals, parts/inventory, and integrations — and has since taken technical ownership across more than one engagement, directing and mentoring other architects and developers. They are equally credible in a client design workshop, in a pursuit shaping scope and level of effort, and hands-on in the platform building the hardest components. Experience in an asset-intensive field service setting is expected; healthcare, clinical/medical device (biomed/imaging), or CMMS/EAM depth is strongly preferred.ROLES & RESPONSIBILITIESServe as the technical owner of ServiceNow Field Service Management across all iTech AG(https://himalayas.app/companies/itech-ag) FSM engagements — setting the solution standards, reference architectures, and design patterns that every FSM project follows Provide architectural quality assurance and delivery oversight across the FSM portfolio: design and code reviews, project health checks, and escalation support on at-risk engagements Build and maintain the practice's reusable assets — accelerators, scoped applications, integration patterns, demo environments, estimating models, and delivery playbooks — so each new FSM engagemen…Sign in to see the original postingBrowse more developer jobs on RoleBurst